Cookie Policy

Virgin Forest Energy Limited is a wholly indigenous Nigerian downstream energy company providing petroleum product procurement, importation, marketing, distribution, trucking, depot operations and retail fuel services across Nigeria.

Our website serves as a corporate information platform through which visitors can learn about our services, submit business enquiries, apply for employment opportunities and communicate with our organisation. For the purposes of applicable data protection legislation, Virgin Forest Energy Limited is the Data Controller responsible for determining how personal information collected through cookies is processed.

Registered Office

Cookies are small text files that are placed on your computer, smartphone, tablet or other internet-enabled device when you visit a website. They enable websites to recognise your device and remember certain information about your visit, making your browsing experience more secure, efficient and personalised.

In addition to cookies, our website may use similar technologies including web beacons, pixels and local storage to provide functionality and improve performance. Throughout this Policy, these technologies are collectively referred to as "cookies". Where information collected through cookies can identify an individual directly or indirectly, it is treated as personal data and is processed in accordance with applicable Nigerian data protection legislation.

Virgin Forest Energy uses cookies only where they are necessary to operate our website or where you have provided your consent.

Cookies help us to:

• Maintain secure browsing sessions and protect our website from unauthorised access.
• Enable the proper functioning of our Contact Us and business enquiry forms.
• Improve the performance, reliability and usability of our website.
• Remember your cookie and accessibility preferences.
• Analyse anonymous website traffic to improve our digital services.
• Support recruitment functionality and online career enquiries.
• Prevent spam, automated attacks and other malicious activity.

We do not use cookies to collect passwords, payment card information, Bank Verification Numbers (BVN), National Identification Numbers (NIN), passport details or other highly sensitive personal information.

Strictly Necessary Cookies

Strictly Necessary Cookies are essential for the operation, security and functionality of our website. These cookies enable secure browsing, session management, authentication, accessibility features and the successful submission of online enquiry forms.

Because these cookies are necessary to provide the services requested by visitors, they are processed on the basis of our legitimate interest and remain active at all times.

Performance and Analytics Cookies

Performance and Analytics Cookies help us understand how visitors interact with our website by collecting anonymous and aggregated statistical information.

These cookies may record pages visited, navigation pathways, browser type, device category, operating system, session duration and general website performance. The information collected is used solely to improve the quality of our website and the presentation of our downstream energy services.

These cookies are activated only after you have provided your consent.

Functional Cookies

Functional Cookies remember the choices you make while using our website in order to improve your browsing experience.

These cookies may remember your preferred language, accessibility settings, cookie preferences and other interface selections, allowing the website to provide a more personalised experience during future visits.

Functional Cookies are optional and require your consent.

Marketing Cookies

Virgin Forest Energy may occasionally conduct digital campaigns relating to petroleum products, LPG solutions, retail fuel services and other corporate offerings. Marketing Cookies help us understand how visitors engage with these campaigns by measuring anonymous referral and engagement information. They do not directly identify individual users and are activated only after explicit consent has been obtained.

Depending on your selected cookie preferences, we may collect technical information including:

• Internet Protocol (IP) address;
• Browser type and version;
• Device information;
• Operating system;
• Pages visited;
• Time spent on the website;
• Referral website;
• Screen resolution; and
• Cookie preference settings.

This information is used to strengthen cybersecurity, optimise website performance, improve user experience and better understand how visitors use our website. Wherever possible, analytics information is aggregated or anonymised before analysis.

To improve functionality and security, Virgin Forest Energy may use carefully selected third-party technologies including website analytics, spam protection, embedded maps, cloud hosting infrastructure and content delivery services.

Where third-party providers place cookies on our website, they process information in accordance with their own privacy policies and contractual obligations. Virgin Forest Energy requires all third-party service providers that process personal information on our behalf to implement appropriate technical and organisational safeguards consistent with the Nigeria Data Protection Act.

We do not authorise third parties to use information collected through our website for unrelated commercial purposes.

Certain third-party technologies used to operate our website may process technical information on servers located outside Nigeria. Where cookie-related personal data is transferred internationally, Virgin Forest Energy Limited will ensure that appropriate safeguards are implemented in accordance with the Nigeria Data Protection Act 2023. Such safeguards may include contractual data protection clauses, encryption, access controls and other lawful transfer mechanisms recognised under applicable legislation.

We will not transfer personal data internationally unless an appropriate level of protection is maintained.

Virgin Forest Energy operates a consent-first approach for all non-essential cookies.

When you visit our website for the first time, a Cookie Consent Banner will appear allowing you to make an informed choice before optional cookies are activated.

You may choose to:

• Accept All – Enables all cookie categories.
• Reject Non-Essential – Only strictly necessary cookies remain active.
• Cookie Preferences – Allows you to customise which optional cookies you wish to enable.

Analytics, Functional and Marketing Cookies remain disabled until valid consent has been obtained.

You remain in control of your cookie choices at all times. You can change or withdraw your consent at any time using the "Cookie Settings" link in the footer of every page.

In addition to our Cookie Preference Centre, most web browsers allow you to:

• View stored cookies;
• Delete existing cookies;
• Block third-party cookies;
• Block all cookies; and
• Receive notifications before cookies are stored.

Please note that disabling Strictly Necessary Cookies through your browser may affect the functionality of certain website features, including secure enquiry forms, accessibility tools and session security.

Virgin Forest Energy retains cookie information only for as long as necessary to fulfil the purpose for which it was collected.

• Session Cookies are automatically deleted when your browser is closed.
• Security Cookies may be retained for up to 12 months to protect the integrity of our digital services.
• Preference Cookies may be retained for up to 12 months to remember your selected settings.
• Analytics Cookies may be retained for up to 24 months for website performance analysis.
• Marketing Cookies, where consent has been provided, may be retained for up to 13 months.

Retention periods are reviewed periodically to ensure continued compliance with legal, operational and cybersecurity requirements.

Where information collected through cookies constitutes personal data, you have the following rights under the Nigeria Data Protection Act:

• The right to be informed about how your information is processed.
• The right to accept or reject non-essential cookies.
• The right to withdraw your consent at any time.
• The right to request access to personal information processed through cookies.
• The right to request correction of inaccurate personal information.
• The right to request deletion where lawful grounds exist.
• The right to object to certain processing activities where applicable.
• The right to lodge a complaint with the Nigeria Data Protection Commission if you believe your privacy rights have been infringed.

Requests relating to your privacy rights may be submitted to our Privacy Office using the contact details provided below.

Virgin Forest Energy Limited does not use information collected through cookies to carry out automated decision-making or profiling activities that produce legal or similarly significant effects on individuals.

Information collected through analytics cookies is used solely for statistical reporting, website optimisation and service improvement.

The Virgin Forest Energy website is intended for business and general informational purposes and is not directed at children under the age of 18 years.

We do not knowingly collect personal information from children through cookies or other online tracking technologies. Where such information is inadvertently collected, it will be deleted or anonymised without undue delay unless retention is required by law.

Virgin Forest Energy implements appropriate technical and organisational measures to protect information collected through cookies against accidental loss, unauthorised access, disclosure, alteration and destruction.

These measures include secure HTTPS encryption, firewall protection, secure cloud infrastructure, intrusion monitoring, vulnerability management, role-based access controls and confidentiality obligations for authorised personnel.

Cookie information is processed only for the purposes described in this Policy and is never used to make automated decisions that produce legal or similarly significant effects on individuals.

This Cookie Policy is reviewed at planned intervals, at least once every twelve (12) months, or earlier where there are material changes to applicable legislation, website functionality, cybersecurity practices or third-party technologies.

Virgin Forest Energy Limited may update this Cookie Policy from time to time to reflect changes in legislation, regulatory guidance, website functionality, cybersecurity practices or business operations. Any amendments will become effective immediately upon publication on this page, and the Effective Date at the top of this Policy will be updated accordingly.

If you have any questions about this Cookie Policy or wish to exercise your privacy rights, please contact:

Privacy Office